Healthcare Provider
Regional Health System: Patient Demand Prediction
Implemented AI-driven patient demand forecasting to optimize staffing levels and resource allocation across 12 facilities.
Healthcare Payer
Insurance Provider: Health coverage optimization
Deployed machine learning system to automatically assess and approve pending health procedures based on member plan and related medical policies reducing manual review burden and improving accuracy.
Retail
Call Center Platform: Automated Agent Quality Review
Built AI-powered Agent quality call assessment capability to improve customer service ratings and improve customer case closure rates.
Enterprise
Manufacturing Company: Knowledge Management System
Implemented LLM-based knowledge synthesis tool to dramatically reduce time employees spend searching for information across siloed systems.
Financial Services
Retail: Risk Assessment Automation
Developed AI models to automate and support instant credit approval while limiting risk and fraud detection, improving prospect wait times while reducing operational costs.